This maid employment service here is very unsatisfactory. The owner, Ms. Janet Suen who claimed herself as a shop manager, was in our opinion unable to follow or read simple instructions in English. Whenever she was asked a question, she was unable to get the crux of it. What was worse was tat she would consider you, as a service recipient, do stuff in the whole process of employment which is supposed to be followed up by her. If there is a column for giving minus stars for its performance, its employment service deserves minus 5 I believe.